Terms and Conditions - Zara Gardeners
Introduction
Welcome to Zara Gardeners. These Terms and Conditions govern your use of our services. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.
Services Offered
Zara Gardeners provides a range of gardening services, including landscaping, lawn maintenance, plant installation, and garden design. Our team of experienced professionals is dedicated to transforming your outdoor spaces into beautiful and functional areas.
Booking and Scheduling
- Booking Process: Services can be booked through our online platform or by contacting our customer service.
- Scheduling: We strive to accommodate your preferred dates and times, subject to availability.
- Confirmation: A confirmation email will be sent upon successful booking.
Service Modifications
- Changes: Any modifications to the booked services must be requested at least 48 hours in advance.
- Cancellation: Cancellations made within 24 hours may be subject to a cancellation fee.
Payment Terms
All payments for services rendered by Zara Gardeners are due upon completion unless otherwise agreed upon in writing. We accept various payment methods, including credit cards, debit cards, and online payment platforms.
Pricing and Fees
- Transparent Pricing: Our pricing is competitive and reflects the quality of our services.
- Additional Fees: Any additional services requested beyond the initial scope may incur extra charges.
- Refunds: Refunds are issued in cases where services are not rendered as agreed.
Late Payments
Late payments may incur a 5% fee of the total amount due for each week the payment is delayed. Continued non-payment may result in the suspension of services until the account is settled.
Cancellation Policy
We understand that schedules can change. If you need to cancel a service, please notify us at least 24 hours in advance to avoid any cancellation fees.
Refund Policy
- Full Refund: Available if cancellation is made before the service date.
- Partial Refund: Applicable if services have already commenced but are not fully rendered.
- No Refund: If the service is completed as agreed upon.
Liability
Zara Gardeners strives to deliver exceptional services. However, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services.
Force Majeure
We are not responsible for delays or failures to perform resulting from events beyond our control, including natural disasters, pandemics, or acts of government.
Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services and communicating with you. We do not share your information with third parties without your consent.
Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. Despite our efforts, we cannot guarantee absolute security.
Changes to Terms
Zara Gardeners reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our platform. Continued use of our services constitutes acceptance of the updated terms.
Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which Zara Gardeners operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.
Acceptance of Terms
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
